Personalize mass mailing
Mail merging creates multiple copies of the same document and inserts data from an external file or database. For example, printing a form letter for different recipients and including each recipient's name.
Word mail merge
FAQ about the mail merge feature in Word 2003 and in Word 2007-10 will help you learn how to use Mail Merge to create form letters, mailing labels, envelopes, or catalogs. It can also help you troubleshoot problems; and provides step-by-step instructions.
The Word MVP site has some more suggestions.
About.com:
Mail Merge
Creating Documents With Mail Merge
Cindy Meister:
Mail Merge FAQ
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